Technology Perspectives

Tech Perspectives: What is the State of Cyber Risk in the Water Sector?

Tech Perspectives: What is the State of Cyber Risk in the Water Sector?

May 13, 2024 at 8:15 am 0 comments

Water utilities are on heightened alert for cyber attacks, so Water Finance & Management chatted with Marty Edwards, Deputy Chief Technology Officer for Operational Technology (OT) and Internet of Things (IoT) for Tenable. Edwards recently gave recent testimony in Congress, appearing as a witness beforeRead More

Commentary: The Utilities Industry Needs More Workers. To Attract Them, It Needs Modern Technology.

Commentary: The Utilities Industry Needs More Workers. To Attract Them, It Needs Modern Technology.

May 6, 2024 at 12:15 pm 0 comments

By Anita Peterson It’s no secret that the utilities industry, including water services, is going to have to grapple with a workforce gap in the coming years. This workforce decline has the potential to severely impact the experiences of both the remaining employees in theRead More

Commentary: New Perspectives on Cybersecurity

Commentary: New Perspectives on Cybersecurity

April 22, 2024 at 8:28 am 0 comments

By Andrew Ginter In 2023, 68 cyber attacks took down more than 500 sites worldwide, some of them water utilities. All modern automation includes computers, and so for the last 40 years we have been deploying more and more targets for cyber attacks. Compounding theRead More

Biden administration officials meet with states on cyber threats to water sector

Biden administration officials meet with states on cyber threats to water sector

April 1, 2024 at 9:09 am 0 comments

Anne Neuberger, Deputy National Security Advisor for Cyber and Emerging Technologies and Janet McCabe, EPA Deputy Administrator, recently met with state and local officials from across the United States to discuss cybersecurity in the water sector. The meeting was a follow up to a MarchRead More

Padlock With Keyhole icon in. personal data security Illustrates cyber data or information privacy idea. blue color abstract hi speed internet technology.

Biden-Harris admin engages states on cyber threats

March 20, 2024 at 8:15 am 0 comments

On March 19, U.S. Environmental Protection Agency Administrator Michael Regan and National Security Advisor Jake Sullivan sent a letter to all U.S. governors inviting state environmental, health and homeland security secretaries to a convening by their deputies to discuss the urgent need for cyber protection in theRead More

The dashboard provides Silver Creek with accurate data on all meters and alerts when issues may arise. Meter specialists can communicate with customers without having to make multiple trips.

Indiana Water Company Prevents Water Loss with Smart Tech

February 29, 2024 at 11:46 am 0 comments

By Trey Overman In an era when water conservation is paramount, Southern Indiana’s Silver Creek Water Corp. is a textbook example of how to use innovative technology to not only save resources, but also to improve customer service. Serving a population of 20,000 in theRead More

Q&A: Improving the Customer Experience with Software & Tech

Q&A: Improving the Customer Experience with Software & Tech

December 19, 2023 at 7:45 am 0 comments

One of the technology trends that is so frequently talked about in the water utility sector is unlocking new data about system performance and using it to further enhance operations. But improving operations is only part of the job, and providing excellent customer service isRead More

Q&A: Using Dedicated Couplings to Join Pipes on New Construction Projects

Q&A: Using Dedicated Couplings to Join Pipes on New Construction Projects

November 6, 2023 at 10:30 am 0 comments

Laying and connecting pipes in a new construction project is a complex and challenging task that requires careful planning and coordination. Some of the factors that need to be considered are: Once the pipe has been lowered into the trench or borehole and is properlyRead More

EPA pulls back cybersecurity rule

EPA pulls back cybersecurity rule

October 12, 2023 at 2:15 pm 0 comments

The U.S. Environmental Protection Agency (EPA) has announced it will withdraw plans to require states to survey cybersecurity best practices at public water systems — welcome news to much of the industry that opposed the approach. The EPA proposal was included in the agency’s FY22Read More

Thinking Twice About AMI?

Thinking Twice About AMI?

October 12, 2023 at 7:05 am 0 comments

Alternatives and Complementary Systems to Consider | By Peter Mayer Customer metering is fundamental to the successful function of a modern water utility. The introduction of expensive Advanced Metering Infrastructure (AMI) systems with fixed data transmission networks and battery powered “smart” water meters has confrontedRead More