Technology Perspectives

Q&A: Improving the Customer Experience with Software & Tech

Q&A: Improving the Customer Experience with Software & Tech

December 19, 2023 at 7:45 am 0 comments

One of the technology trends that is so frequently talked about in the water utility sector is unlocking new data about system performance and using it to further enhance operations. But improving operations is only part of the job, and providing excellent customer service isRead More

Q&A: Using Dedicated Couplings to Join Pipes on New Construction Projects

Q&A: Using Dedicated Couplings to Join Pipes on New Construction Projects

November 6, 2023 at 10:30 am 0 comments

Laying and connecting pipes in a new construction project is a complex and challenging task that requires careful planning and coordination. Some of the factors that need to be considered are: Once the pipe has been lowered into the trench or borehole and is properlyRead More

EPA pulls back cybersecurity rule

EPA pulls back cybersecurity rule

October 12, 2023 at 2:15 pm 0 comments

The U.S. Environmental Protection Agency (EPA) has announced it will withdraw plans to require states to survey cybersecurity best practices at public water systems — welcome news to much of the industry that opposed the approach. The EPA proposal was included in the agency’s FY22Read More

Thinking Twice About AMI?

Thinking Twice About AMI?

October 12, 2023 at 7:05 am 0 comments

Alternatives and Complementary Systems to Consider | By Peter Mayer Customer metering is fundamental to the successful function of a modern water utility. The introduction of expensive Advanced Metering Infrastructure (AMI) systems with fixed data transmission networks and battery powered “smart” water meters has confrontedRead More

The Penn Yan wastewater treatment plant was built in 1983 with a design flow capacity of 1.8 MGD.

Manual to Modern

September 11, 2023 at 6:45 am 0 comments

How the Move to a Centralized Data Platform Heightened Operations at a Small New York Wastewater Treatment Plant By Scott Dorner Located on the north end of Keuka Lake in the State of New York, is the Village of Penn Yan which is home toRead More

WATCH: Saving the Ratepayer Money…With Optimization

WATCH: Saving the Ratepayer Money…With Optimization

September 7, 2023 at 11:00 am 0 comments

Shaun Thompson, Strategic Account Manager-Water/Wastewater at Badger Meter, joins us for a new episode of Water Finance & Management Conversations. We talk to Thompson about his previous position working on the utility side in wastewater treatment. He also walks us through some ways operators areRead More

5 Data Management Best Practices for Your Consideration

5 Data Management Best Practices for Your Consideration

June 16, 2023 at 9:51 am 0 comments

By Fiona Straton Today’s data-centric world is complex. Data is growing exponentially and typically these data sets exist in isolation. With information such as geospatial data, time-series data, financial data, engineering data, and asset management data, all residing in different silos it is all butRead More

Virginia Water, Wastewater System Maximizes Efficiency with Cellular Solution

Virginia Water, Wastewater System Maximizes Efficiency with Cellular Solution

June 13, 2023 at 5:32 am 0 comments

Optimizing Billing and Operations in a Large, Rural Service Area Augusta Water provides public water and sewer service to the residents of Augusta County, Va. The mostly rural service area includes 10 separate water systems spread out across the second largest county in the stateRead More

Up in the Clouds: Leveraging New Advancements in AI for Aging Infrastructure

Up in the Clouds: Leveraging New Advancements in AI for Aging Infrastructure

March 24, 2023 at 9:15 am 0 comments

By Chris Dermody, Raja Kadiyala & Ravi Vennelakanti The challenges related to managing sewer collection systems are well understood. These include an ever-growing quantity of sewer inspection videos needing to be assessed and acted upon each year. In the total lifespan of this inspection dataRead More

Tech Perspectives: Evaluating Static Water Meters

Tech Perspectives: Evaluating Static Water Meters

February 27, 2023 at 7:00 am 0 comments

By Jake Walsh With conservation a way of life in California and recent legislation around water loss control and performance standards (Senate Bill 555), every drop of water matters. Understanding the quantities of water delivered to customers and minimizing inaccuracies associated with metering is aRead More