Technology Perspectives

Report: AMI endpoints to double in next six years

Report: AMI endpoints to double in next six years

According to a new research report from IoT analyst firm Berg Insight, the installed base of water utility advanced metering infrastructure (AMI) endpoints in Europe and North America is set to double from 2024 to 2030. At the end of 2024, the combined installed baseRead More

Tech Perspectives: Equipping Water Utilities for the AI Era

Tech Perspectives: Equipping Water Utilities for the AI Era

Technology Perspectives, Water Management February 24, 2025 at 11:30 am

By Marina Donovan Global water demand is expected to rise significantly over the next 20 years, driven by population growth, agricultural practices and industrial development, as noted by the Office of the Director of National Intelligence. By 2050, water use is projected to increase byRead More

Water orgs team up for AI research project

Water orgs team up for AI research project

Technology Perspectives, Water Management January 17, 2025 at 2:15 pm

The American Water Works Association (AWWA), in collaboration with the Water Environment Federation (WEF) The Water Research Foundation (WRF) and Karmous Edwards Consulting (KEC), launched a project on the Role of Generative AI (GenAI) for the Global Water Sector. The research will establish a foundationalRead More

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How Water Utilities Can Bolster Information Security on a Limited Budget

Technology Perspectives, Water Management October 7, 2024 at 6:05 am

By Dave Purkiss & Tony Giles Cyberattacks are becoming more common for malicious actors to breach critical infrastructure, making no industry immune. Water utilities are no exception, as we have seen with the Pennsylvania and Florida water utility cyberattacks. Cybersecurity Awareness Month in October isRead More

Report on customer payment trends offers bill pay insights

Report on customer payment trends offers bill pay insights

Technology Perspectives, Water Management June 17, 2024 at 12:35 pm

Digital bill payment services company InvoiceCloud has released a new online payments report in conjunction with a third-party research firm, offering key insights into digitally reluctant bill payers’ payment preferences and behaviors. The survey focused on four distinct populations: those who are aged 55+, non-EnglishRead More

Tech Perspectives: What is the State of Cyber Risk in the Water Sector?

Tech Perspectives: What is the State of Cyber Risk in the Water Sector?

Technology Perspectives, Water Management May 13, 2024 at 8:15 am

Water utilities are on heightened alert for cyber attacks, so Water Finance & Management chatted with Marty Edwards, Deputy Chief Technology Officer for Operational Technology (OT) and Internet of Things (IoT) for Tenable. Edwards gave recent testimony in Congress, appearing as a witness before inRead More

Commentary: The Utilities Industry Needs More Workers. To Attract Them, It Needs Modern Technology.

Commentary: The Utilities Industry Needs More Workers. To Attract Them, It Needs Modern Technology.

By Anita Peterson It’s no secret that the utilities industry, including water services, is going to have to grapple with a workforce gap in the coming years. This workforce decline has the potential to severely impact the experiences of both the remaining employees in theRead More

Commentary: New Perspectives on Cybersecurity

Commentary: New Perspectives on Cybersecurity

By Andrew Ginter In 2023, 68 cyber attacks took down more than 500 sites worldwide, some of them water utilities. All modern automation includes computers, and so for the last 40 years we have been deploying more and more targets for cyber attacks. Compounding theRead More

Biden administration officials meet with states on cyber threats to water sector

Biden administration officials meet with states on cyber threats to water sector

Technology Perspectives, Water Management April 1, 2024 at 9:09 am

Anne Neuberger, Deputy National Security Advisor for Cyber and Emerging Technologies and Janet McCabe, EPA Deputy Administrator, recently met with state and local officials from across the United States to discuss cybersecurity in the water sector. The meeting was a follow up to a MarchRead More

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Biden-Harris admin engages states on cyber threats

Technology Perspectives, Water Management March 20, 2024 at 8:15 am

On March 19, U.S. Environmental Protection Agency Administrator Michael Regan and National Security Advisor Jake Sullivan sent a letter to all U.S. governors inviting state environmental, health and homeland security secretaries to a convening by their deputies to discuss the urgent need for cyber protection in theRead More