Commentary: The Utilities Industry Needs More Workers. To Attract Them, It Needs Modern Technology.

By Anita Peterson

It’s no secret that the utilities industry, including water services, is going to have to grapple with a workforce gap in the coming years. This workforce decline has the potential to severely impact the experiences of both the remaining employees in the sector, and water customers across the country, many of whom are already exasperated by outdated systems and limited payment options.

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