Rates & Affordability

Rosemary Menard’s ‘Getting to Yes’ Strategy in Santa Cruz

Rosemary Menard’s ‘Getting to Yes’ Strategy in Santa Cruz

December 5, 2022 at 6:36 am 0 comments

Rosemary Menard, Water Director for the City of Santa Cruz, California, is the 2022 Water Finance & Management Award Winner As we know, utility work is multifaceted. Just as every water utility needs a dedicated team of operators, lab technicians and field crews, it also doesn’t hurt to have aRead More

US Water Alliance releases new report on water shutoffs

US Water Alliance releases new report on water shutoffs

November 30, 2022 at 1:01 pm 0 comments

Some water utilities had as many as 40,000 unpaid accounts during the COVID-19 pandemic The US Water Alliance has released a new report on the practice and effect of water shutoffs due to nonpayment. The report, titled The Path to Universally Affordable Water Access: Guiding Principles for the Water Sector,Read More

EPA selects 29 finance centers to receive grants, provide technical assistance

EPA selects 29 finance centers to receive grants, provide technical assistance

November 14, 2022 at 9:21 am 0 comments

The U.S. Environmental Protection Agency (EPA) this month announced the selection of 29 Environmental Finance Centers (EFCs) that will help communities across the country access federal funding for infrastructure and greenhouse gas reduction projects that improve public health and environmental protection. The EFCs will deliver targeted technical assistance to local governments, states,Read More

PUCT to prohibit water disconnections during cold weather emergencies

PUCT to prohibit water disconnections during cold weather emergencies

October 24, 2022 at 8:00 am 0 comments

The Public Utility Commission of Texas (PUCT) has adopted rules prohibiting non-municipal public water and sewer utilities from disconnecting customers during extreme cold weather emergencies. The new rules mean those utilities cannot disconnect service or issue late fees for nonpayment of bills due during such emergencies, including for bills previouslyRead More

The Elusive Win-Win Scenario in Water Utility Consolidation

The Elusive Win-Win Scenario in Water Utility Consolidation

August 15, 2022 at 8:23 am 0 comments

By Jason Mumm Utility systems work better at scale. George Westinghouse demonstrated it to the world in 1896 when his company harnessed hydroelectric generating stations at Niagara Falls to power the entire city of Buffalo with alternating current. Compared to Thomas Edison’s direct current, Westinghouse’s system required far less investmentRead More

ASDWA resource provides definition of ‘disadvantaged community’ by state under SDWA

ASDWA resource provides definition of ‘disadvantaged community’ by state under SDWA

July 18, 2022 at 6:00 am 0 comments

ASDWA has announced the launch of its new Environmental Justice webpage. The webpage includes ASDWA’s environmental justice strategy, developed by ASDWA’s members and staff and will guide the association’s work in the future, as well as a variety of resources related to environmental justice and drinking water. Most notably, ASDWA staffRead More

Tech Perspectives: Remote Shutoff Capabilities Help Make Water Utilities More Resilient

Tech Perspectives: Remote Shutoff Capabilities Help Make Water Utilities More Resilient

June 14, 2022 at 8:30 am 0 comments

By Trey Overman Many factors come into play that help make water utilities and the communities they serve more resilient. Using the right technology, they can enhance service, create operational efficiencies and improve their bottom line. All through the careful and remotely managed flow of water. Utilities using smart waterRead More

Water Finance Conference returning to Washington, D.C., in August

Water Finance Conference returning to Washington, D.C., in August

June 8, 2022 at 1:15 pm 0 comments

Registration now open for 8th annual event; Early bird registration ends July 15 The eighth annual Water Finance Conference will be returning to the nation’s capital this summer, Aug. 17-18, 2022, at the Hilton Washington DC Capitol Hill Hotel. The agenda will be released in the coming weeks and registration is nowRead More

J.D. Power: Customer satisfaction with water utilities sees decline

J.D. Power: Customer satisfaction with water utilities sees decline

May 4, 2022 at 10:43 am 0 comments

The six-year streak of improving or flat customer satisfaction with residential water utilities has come to an end. According to the J.D. Power 2022 U.S. Water Utility Residential Customer Satisfaction Study, recently released, the past several years of goodwill earned through investment in water quality, proactive customer communications and digital customerRead More

Water sector: EPA’s proposed Financial Capability Guidance “falls well short” on affordability, environmental justice

Water sector: EPA’s proposed Financial Capability Guidance “falls well short” on affordability, environmental justice

May 2, 2022 at 2:14 pm 0 comments

In April, associations representing the U.S. water utility sector submitted comments to EPA in response to its draft of the proposed Financial Capability Assessment Guidance, in which several groups said the agency’s proposal “falls well short” of meeting the purpose of the revision of the guidance. The proposed guidance outlinesRead More