Rates & Affordability

Examining Legal Considerations in Funding Customer Assistance Programs

Examining Legal Considerations in Funding Customer Assistance Programs

June 20, 2018 at 9:00 am 0 comments

By Alyse Greenberg As water utilities work to upgrade aging infrastructure, address changes in water supply and demand, and meet regulatory requirements, many of the increased costs are passed through to customers. Increased rates mean that more utility customers may face difficulties in paying their bills. This can lead to increasedRead More

StratComm to highlight ratepayer relations, outreach in Chicago

StratComm to highlight ratepayer relations, outreach in Chicago

May 29, 2018 at 11:31 am 0 comments

On June 6-7 in Chicago, the National Association of Clean Water Agencies will host Strategic Communications: H2O (StratComm), an event geared toward engaging public utility officials on best practices in ratepayer communication, public relations and outreach.  The purpose of StratComm is to help clean water utilities innovate — or create — communications platforms thatRead More

Conduit Financing: Avon Lake Regional Water Applies Unique Loan Program to Address Overflows

Conduit Financing: Avon Lake Regional Water Applies Unique Loan Program to Address Overflows

April 16, 2018 at 12:46 pm 0 comments

By Todd Danielson “Honey, why is the cat wet?” That is not a phrase people want to hear because most cats do not willingly get wet. Those of us in the utility world especially don’t want to hear the cat got wet because it could mean someone’s basement backed upRead More

Deconstructing Water Affordability & The Utility Payment Performance Challenge

Deconstructing Water Affordability & The Utility Payment Performance Challenge

April 12, 2018 at 10:09 am 0 comments

By Jeff Lipton Collecting revenue is the lifeblood of any business. Without timely and predictable collections, business operations are strained, budgeting for expenses falters and long-term planning becomes increasingly difficult. Investment decisions are delayed and the impending uncertainty can create an environment of fear among staff. Ensuring regular and predictableRead More

The Technology Hurdle for Water Finance Managers and CFOs

The Technology Hurdle for Water Finance Managers and CFOs

April 4, 2018 at 6:30 am 0 comments

By Greg Baird Let’s face it, if our roots are in government finance, we are a conservative breed. Our backgrounds prior to becoming a water finance manager, director or CFO have been from accounting, budgeting or investments. In any case, our training and experience have included conservative investments and lowRead More

Raftelis adds communications specialist

Raftelis adds communications specialist

March 7, 2018 at 1:28 pm 0 comments

To help its clients address communications needs, Raftelis has hired industry-leading strategic communications specialist Melissa Elliott as a manager in its Denver Metro office. In just the last five years, the water industry has seen an upsurge in public attention — water quality crises, affordability concerns and immense droughts have broughtRead More

Consolidation & Privatization Would Help Communities Finally Resolve Urgent Infrastructure Issues

Consolidation & Privatization Would Help Communities Finally Resolve Urgent Infrastructure Issues

February 21, 2018 at 7:30 am 0 comments

By Julius Ciaccia, Jr. Over the last 40 years serving in top-level management for water/wastewater public utilities, I’ve been witness to a steady conversation about the broadening infrastructure investment gap in the drinking water and sewer industry. We continue to strike the mallet to bring attention to the need forRead More

The Irony of Financial Planning & Budgeting…

The Irony of Financial Planning & Budgeting…

December 20, 2017 at 7:25 am 0 comments

…A Case of the Shoemaker’s Children By Kristy Neckowicz Each year, financial and capital program managers must strike a balance between rate increases and the requirement to modernize our water and wastewater utilities. As our sights are fixated on the nation’s aging and failing water infrastructure, we have neglected toRead More

How Paying for Tomorrow’s Clean Water Will Be Different

How Paying for Tomorrow’s Clean Water Will Be Different

December 18, 2017 at 7:10 am 0 comments

Regional and Statewide Charges and Fees Can Help Pay for Projects to Reduce Stormwater and Agricultural Runoff By Michael Curley Forty-five years ago, when the Clean Water Act (CWA) was passed, urban sewage was the No. 1 source of water pollution. The 1972 Act included the Construction Grants Program managedRead More

Small Water Systems Face Big Financial Challenges

Small Water Systems Face Big Financial Challenges

October 25, 2017 at 7:00 am 0 comments

By Liz Harvell Of the more than 151,000 public water systems in the United States, 97 percent — 146,767 — are considered small water systems under the Safe Drinking Water Act, according to the U.S. Environmental Protection Agency (EPA). Despite the high number of public water systems that are consideredRead More

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