Rates & Affordability

Countering the Affordability Challenge

Countering the Affordability Challenge

November 5, 2018 at 12:07 pm 0 comments

Great Lakes Water Authority’s WRAP Program Aims to Put Customers on a Path to Self-Sufficiency A widely-held viewpoint across the municipal water sector is that water distribution and sewage collection service is underpriced. Water and sewer authorities operate primarily with funding from rate increases but still fall severely short inRead More

NACWA, AMWA among supporters of new water affordability legislation

NACWA, AMWA among supporters of new water affordability legislation

October 23, 2018 at 6:30 am 0 comments

The National Association of Clean Water Agencies (NACWA) and the Association of Metropolitan Water Agencies (AMWA) have extended support for new legislation aimed at improving the affordability of water and wastewater service for low-income customers. Introduced led by Sens. Ben Cardin (D-Md.), Roger Wicker (R-Miss.) and Debbie Stabenow (D-Mich.), the Low-Income WaterRead More

EPA’s Environmental Justice Council releases report on water funding

EPA’s Environmental Justice Council releases report on water funding

September 10, 2018 at 8:40 am 0 comments

In August, EPA’s National Environmental Justice Advisory Council (NEJAC) released a draft report providing recommendations to the agency on water infrastructure investment. The document, entitled EPA’s Role in Addressing the Urgent Water Infrastructure Needs of Environmental Justice Communities, outlines suggested actions EPA should take to address water infrastructure challenges in disadvantaged communities. Among theRead More

Examining Legal Considerations in Funding Customer Assistance Programs

Examining Legal Considerations in Funding Customer Assistance Programs

June 20, 2018 at 9:00 am 0 comments

By Alyse Greenberg As water utilities work to upgrade aging infrastructure, address changes in water supply and demand, and meet regulatory requirements, many of the increased costs are passed through to customers. Increased rates mean that more utility customers may face difficulties in paying their bills. This can lead to increasedRead More

StratComm to highlight ratepayer relations, outreach in Chicago

StratComm to highlight ratepayer relations, outreach in Chicago

May 29, 2018 at 11:31 am 0 comments

On June 6-7 in Chicago, the National Association of Clean Water Agencies will host Strategic Communications: H2O (StratComm), an event geared toward engaging public utility officials on best practices in ratepayer communication, public relations and outreach.  The purpose of StratComm is to help clean water utilities innovate — or create — communications platforms thatRead More

Conduit Financing: Avon Lake Regional Water Applies Unique Loan Program to Address Overflows

Conduit Financing: Avon Lake Regional Water Applies Unique Loan Program to Address Overflows

April 16, 2018 at 12:46 pm 0 comments

By Todd Danielson “Honey, why is the cat wet?” That is not a phrase people want to hear because most cats do not willingly get wet. Those of us in the utility world especially don’t want to hear the cat got wet because it could mean someone’s basement backed upRead More

Deconstructing Water Affordability & The Utility Payment Performance Challenge

Deconstructing Water Affordability & The Utility Payment Performance Challenge

April 12, 2018 at 10:09 am 0 comments

By Jeff Lipton Collecting revenue is the lifeblood of any business. Without timely and predictable collections, business operations are strained, budgeting for expenses falters and long-term planning becomes increasingly difficult. Investment decisions are delayed and the impending uncertainty can create an environment of fear among staff. Ensuring regular and predictableRead More

The Technology Hurdle for Water Finance Managers and CFOs

The Technology Hurdle for Water Finance Managers and CFOs

April 4, 2018 at 6:30 am 0 comments

By Greg Baird Let’s face it, if our roots are in government finance, we are a conservative breed. Our backgrounds prior to becoming a water finance manager, director or CFO have been from accounting, budgeting or investments. In any case, our training and experience have included conservative investments and lowRead More

Raftelis adds communications specialist

Raftelis adds communications specialist

March 7, 2018 at 1:28 pm 0 comments

To help its clients address communications needs, Raftelis has hired industry-leading strategic communications specialist Melissa Elliott as a manager in its Denver Metro office. In just the last five years, the water industry has seen an upsurge in public attention — water quality crises, affordability concerns and immense droughts have broughtRead More

Consolidation & Privatization Would Help Communities Finally Resolve Urgent Infrastructure Issues

Consolidation & Privatization Would Help Communities Finally Resolve Urgent Infrastructure Issues

February 21, 2018 at 7:30 am 0 comments

By Julius Ciaccia, Jr. Over the last 40 years serving in top-level management for water/wastewater public utilities, I’ve been witness to a steady conversation about the broadening infrastructure investment gap in the drinking water and sewer industry. We continue to strike the mallet to bring attention to the need forRead More