Webinars

Wed, June 10, 2026 2:00pm ET

Managing Buried Infrastructure: Smart Tools for Tough Challenges

In bar-wrapped pipe, leaks are an early sign of cylinder deterioration while bar breaks indicate advanced corrosion. With updates to PipeDiver, utilities can assess threats to both the pipe’s structural components in a single inspection run.

This single-run approach proved valuable for a critical transmission main in Kamloops, British Columbia. The City needed to assess a complex 7.6-kilometer section with six butterfly valves and multiple offtakes. They partnered with Xylem to inspect the line while it remained in service. PipeDiver successfully completed the inspection in a single run, minimizing operational risks and reducing time in the field.

Join our webinar to discover how the City of Kamloops used innovative technology to overcome a complex inspection and how that inspection fits into their asset management framework. Gain practical lessons for effectively managing bar-wrapped pipe, and leave equipped with best practices to enhance the reliability of your network.

Speakers:
Travis Pahl, Utilities Engineer, City of Kamloops
Josh Greenberg, Sr. Condition Assessment Engineer, Xylem

Thurs, June 4, 2026 2:00pm ET

Graceful Failure vs. Flawless Operations: Equipping Utilities for an Uncertain Future

From hurricanes and wildfires to cyberattacks and global supply chain breakdowns, today’s “once-in-a-lifetime” disruptions are arriving every year. For utilities, these events expose the hard truth: disasters are inevitable, but reliable operations are not. In this environment, resilience isn’t just about recovery—it’s about building systems that perform every day, under any condition.

In this session, Blake Michal and Jake Waidmann explore real-world stories, examining how different utilities respond to events ranging from hurricanes to freezing temperatures—highlighting how different approaches to AMI can dramatically impact recovery time, system visibility, and customer trust. Through these examples, attendees will gain a clearer understanding of how reliability in AMI systems directly supports resilience, and how to evaluate and implement solutions that stand up when it matters most.

Digital Water Infrastructure Strategies to Strengthen Smaller Communities

Water utilities face a complex mix of challenges—from aging infrastructure and water loss to climate-related disruptions and limited budgets. This panel discussion will explore how digital transformation is enabling smarter master planning and more resilient utility operations.

A real-world example, the City of Lake Jackson’s collaboration with Lockwood, Andrews & Newnam, Inc. (LAN) will be highlighted. Using Bentley OpenFlows Water, the city identified and addressed water age issues, reducing waste, improving water quality, and improving customer service. This case study illustrates how digital engineering solutions can empower smaller communities to optimize performance and plan for long-term sustainability.\

The conversation will focus on how technologies like hydraulic modeling, scenario planning, and smart asset management are helping utilities shift from reactive maintenance to proactive, data-driven decision-making. Panelists will share strategic insights into improving operational efficiency, regulatory compliance, and public trust through digital innovation.

The AMI Project Planning Illusion – Treating Technology Like Concrete

Most AMI projects don’t fail because of bad technology. They fail because utilities approach procurement and financing the wrong way—treating AMI like a one-time purchase instead of a living system. Bonds may work for bridges, but they’re mismatched for fast-moving technologies like metering and data platforms.

In this webinar, we’ll unpack the common financial and political traps utilities fall into during AMI planning, from hidden lifecycle costs to change order purgatory. More importantly, we’ll explore alternative procurement models—like metering-as-a-service—that align incentives, reduce risk, and help utilities finally achieve the outcomes AMI promises. Attendees will leave with a new lens for AMI planning: it’s not about the meters, it’s about the money.

The Value of Accuracy — Unlocking Financial and Operational Gains with Ultrasonic Water Metering 

Join Kamstrup for a deep dive into the measurable value of ultrasonic accuracy in water metering. This session will explore how Kamstrup’s state-of-the-art ultrasonic meters deliver industry-leading and long lasting measuring accuracy—including ultra-low flow detection—which translates directly into financial, operational, and sustainability benefits for utilities.

The webinar will feature two segments:
Sondra Brown, Kamstrup’s Meter Product Manager, will examine the technical foundation behind Kamstrup’s accuracy. She’ll cover key specifications, operational characteristics, and the standards gap that makes accuracy more critical than ever.
James Swantek, Enterprise Account Executive, will connect the dots between precision metering and business outcomes—from increased revenue recovery and reduced non-revenue water to improved energy efficiency and customer satisfaction. 

Key takeaways:

• How to interpret accuracy tables and why existing standards fall short
• The financial impact of capturing low-flow consumption
• The role of meter accuracy in operational insights and sustainable planning
• Real-world utility case studies demonstrating ROI and improved efficiency

Whether you’re optimizing capital spend or improving revenue realization, this session offers critical insights for both technical teams and financial leaders.