By Dan Pinney Non-revenue water (NRW) is a longstanding issue that continues to be a thorn in the side of many utilities. For decades, utilities have struggled with 20-30 percent water loss due to leaks, emergencies or other factors. NRW can impact the utility’s business with the potential to affectRead More

Infrastructure continues to be a critical issue impacting the U.S. economy, society, security and future on both a local and national level. In the state of New Jersey, the situation is no different. New Jersey American Water is the largest water service provider in the state and estimates it servesRead More

Itron, Inc. has signed a contract with the City of Waco, Texas to install Itron’s OpenWay Riva IoT solution, including smart water communication modules and leak sensors, to reduce water loss and improve water delivery for the utility’s nearly 45,000 customers. The utility will also take advantage of Itron Analytics,Read More

  Editor’s Note: Check out some of the innovative products sent our way this month as we feature apparent loss. SCADAWatch by Innovyze Delivers Insights to Tackle Apparent Losses Apparent losses – unauthorized consumption, meter inaccuracies, and mishandled data – lead to both water loss and lost revenue for utilities.Read More

By Will Jernigan I often get asked the question, “How do leaks inform the decision to repair or replace pipeline infrastructure?” You may encounter this very question embedded in your asset management program. How does the break history factor into prioritization of line replacement in your asset management matrix andRead More

By Dan Pinney Did you know that utilities in North America are only paid for roughly 70 to 80 percent of the water they provide? That means up to 30 percent is simply lost. With the right technology, utilities can reduce non-revenue water (NRW) and increase the amount of waterRead More

As the Industry Turns to Digital Solutions, Addressing Physical Water Loss Remains Top of Mind for Utilities By Will Maize Water loss continues to plague water utilities. Lost water represents lost revenue, needed to ensure cost recovery and provide capital for network upgrades. Losses can also place pressure on theRead More

Taking the Guesswork Out of Water Loss Management with Auditing & Analysis By Lucy Andrews, Reinhard Sturm & Kris Williams The decision to deploy leak detection crews can be difficult. Utility managers often ask, “Will we find enough leakage to justify the expense of hiring leak detection technicians?” Answering this questionRead More

A Look at Statewide Efforts to Eliminate the Blind Spot of Water & Revenue Losses By George Kunkel It is a highly unfortunate occurrence for many drinking water utilities that a considerable portion of the water that they withdraw from available resources never reaches a customer or is not (fully)Read More

City of Asheville’s Non-Revenue Water Program Improves Water Resource Decision Making By Brandon Buckner & Will Jernigan Nestled near the Great Smoky Mountains National Park in western North Carolina, the City of Asheville has much to boast about — including quality of life, a vibrant arts culture and more microbreweriesRead More