It seems utility customers have a growing preference for paying bills via mobile, according to a new report. The sixth annual study from billing and payment solutions provider InvoiceCloud highlights the growing momentum for paying bills on mobile platforms, rising expectations for simplified digital paymentRead More
Digital bill payment services company InvoiceCloud has released a new online payments report in conjunction with a third-party research firm, offering key insights into digitally reluctant bill payers’ payment preferences and behaviors. The survey focused on four distinct populations: those who are aged 55+, non-EnglishRead More
By Anita Peterson It’s no secret that the utilities industry, including water services, is going to have to grapple with a workforce gap in the coming years. This workforce decline has the potential to severely impact the experiences of both the remaining employees in theRead More
Online bill payment service InvoiceCloud recently announced a new integrated solution with Oracle Energy and Water that the companies say will enhance the utility payment experience for joint customers. Oracle and InvoiceCloud will now provide Oracle-supported, pre-built, real-time integration with Oracle Utilities Customer Information SystemsRead More
The Leak Has Already Started. Are You Listening? 
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