When the City of Dallas, Georgia, launched an initiative to get a handle on water loss, they couldn’t know just how far their journey would take them. Just 30 miles northwest of Atlanta, the water infrastructure at the City of Dallas includes 3,700 water connections across 38 miles of waterRead More

By Dan Pinney Non-revenue water (NRW) is a longstanding issue that continues to be a thorn in the side of many utilities. For decades, utilities have struggled with 20-30 percent water loss due to leaks, emergencies or other factors. NRW can impact the utility’s business with the potential to affectRead More

By Dan Pinney Historically, utilities and municipalities have used advanced metering infrastructure (AMI) to collect water consumption data for billing purposes. However, as measurement and communications technologies have evolved, there’s an increasing opportunity to gain new data within the water cycle and transform that data into actionable insights. Utilities canRead More

By Rob Meston Effective water loss control (WLC) is one of the most critical activities every water system must face, particularly as droughts increase and conservation mandates become more stringent. Leak detection has quickly become a cornerstone of every WLC program. No matter what type of equipment is used, proceduresRead More

Infrastructure continues to be a critical issue impacting the U.S. economy, society, security and future on both a local and national level. In the state of New Jersey, the situation is no different. New Jersey American Water is the largest water service provider in the state and estimates it servesRead More

  Editor’s Note: Check out some of the innovative products sent our way this month as we feature apparent loss. SCADAWatch by Innovyze Delivers Insights to Tackle Apparent Losses Apparent losses – unauthorized consumption, meter inaccuracies, and mishandled data – lead to both water loss and lost revenue for utilities.Read More

By Will Jernigan I often get asked the question, “How do leaks inform the decision to repair or replace pipeline infrastructure?” You may encounter this very question embedded in your asset management program. How does the break history factor into prioritization of line replacement in your asset management matrix andRead More

By Dan Pinney Did you know that utilities in North America are only paid for roughly 70 to 80 percent of the water they provide? That means up to 30 percent is simply lost. With the right technology, utilities can reduce non-revenue water (NRW) and increase the amount of waterRead More

Taking the Guesswork Out of Water Loss Management with Auditing & Analysis By Lucy Andrews, Reinhard Sturm & Kris Williams The decision to deploy leak detection crews can be difficult. Utility managers often ask, “Will we find enough leakage to justify the expense of hiring leak detection technicians?” Answering this questionRead More

A Look at Statewide Efforts to Eliminate the Blind Spot of Water & Revenue Losses By George Kunkel It is a highly unfortunate occurrence for many drinking water utilities that a considerable portion of the water that they withdraw from available resources never reaches a customer or is not (fully)Read More