City of Gonzales, LA leverages netAMP® Metering-as-a-Service to deliver accurate billing and reduce meter reading time by 71%. Download the case study now: https://bit.ly/2yK20rw

Cyclical water shortages are a challenge that Eastern Municipal Water District (EMWD) takes seriously. As California’s sixth-largest retail water agency, they embrace the opportunity to balance water use efficiency with meeting the needs of a diverse and growing customer base. Located in western Riverside County, California, EMWD provides water andRead More

Sylmar Group, a company dedicated to investing in legacy operating water and wastewater services businesses, has announced its official launch following a successful capital raise. Founders Peter Brooks and Michael Warady bring decades of water industry experience to the mission of buying and operating great companies providing mission-critical water andRead More

Representing a growth strategy focused on clean energy, Veolia North America, through its energy subsidiary, SourceOne Inc., has acquired Energenix, a Boston-based utility meter reading and billing service that provides services throughout Eastern Massachusetts. The acquisition makes Veolia North America the leading provider of meter reading and billing services inRead More

Enrolling and connecting to a new utility service can be a hassle for customers. Lisewise, processing a large number of requests can also create a customer service challenge on the back end for cities, municipalities or utilities, both public and investor-owned. But new tools are available that can better helpRead More

The Association of Metropolitan Water Agencies released an update in it’s Monday Morning Briefing today noting that a thinly divided Congress could result in a complex policy landscape on many issues including water and infrastructure. Voters across the country delivered somewhat mixed messages on Election Day, sending Joe Biden to theRead More

Recent trial programs looking at the efficacy of testing wastewater to detect COVID-19 outbreaks have yielded important insights about how this method of testing can be used to improve public health, including providing an early indicator of infection that can be used to trigger advisories and recommendations How to BringRead More

By Travis Smith It is no secret that the COVID-19 pandemic has impacted the water industry. Revenue shortfalls from a decline in commercial and industrial water use and some residential customers struggling to pay bills are affecting utilities across the country. The service must go on, but in some casesRead More

The National Association of Clean Water Agencies (NACWA) has released a new report by CDM Smith in collaboration with NACWA, the Water Environment Federation (WEF) and the North East Biosolids and Residuals Association (NEBRA) that quantifies the cost impacts of PFAS policies and regulations at 29 publicly owned treatment works (POTWs) andRead More

A meter upgrade can represent a significant advancement for a water utility, affecting everything from operations to customer service to financial planning – that is, better use of resources and saving money. When the South Carolina capital city of Columbia was struggling with meter reads and inaccurate billing it turned toRead More