The Rural Community Assistance Partnership (RCAP) announced in July it was sourcing and donating 40,000 N95 masks to frontline water operators in partnership with Xylem Watermark and 120Water. In August, Xylem donated an additional 65,000 which RCAP was able to coordinate with 120Water to distributeRead More

Cyclical water shortages are a challenge that Eastern Municipal Water District (EMWD) takes seriously. As California’s sixth-largest retail water agency, they embrace the opportunity to balance water use efficiency with meeting the needs of a diverse and growing customer base. Located in western Riverside County,Read More

By Travis Smith It is no secret that the COVID-19 pandemic has impacted the water industry. Revenue shortfalls from a decline in commercial and industrial water use and some residential customers struggling to pay bills are affecting utilities across the country. The service must goRead More

Along a well-travelled stretch of Winston-Salem’s Peters Creek Parkway in North Carolina, local motorists and visitors can’t miss the colorful, 50-ft-tall otter. Stretching 290 ft across the ground-level water tank, the artwork is a nod to both the local water supply and the North AmericanRead More

When the City of Dallas, Georgia, launched an initiative to get a handle on water loss, they couldn’t know just how far their journey would take them. Just 30 miles northwest of Atlanta, the water infrastructure at the City of Dallas includes 3,700 water connectionsRead More

BLU-X, Xylem’s innovative Intelligent Urban Watershed platform, helps utilities improve sewer system and treatment plant performance and capacity utilization, meeting environmental goals while saving substantially on operating, energy and maintenance costs. BLU-X is a Real Time Decision Support System (RT-DSS) that uses a Sense, Predict,Read More

By Dan Pinney Non-revenue water (NRW) is a longstanding issue that continues to be a thorn in the side of many utilities. For decades, utilities have struggled with 20-30 percent water loss due to leaks, emergencies or other factors. NRW can impact the utility’s businessRead More

Tacoma Public Utilities (TPU) has entered into a contract with Sensus, a Xylem brand, to serve as the technology provider for its advanced meter project. The publicly-owned utility offers power, water, rail, internet and cable service to downtown Tacoma, Washington, and the surrounding area. TheRead More

Known as the “Biggest Little City in the World,” Reno, Nevada, is famous for its casinos. However, the city’s water utility isn’t gambling on outdated systems to deliver around-the-clock service to residents. As a community-owned water provider with more than 400,000 customers across Reno andRead More

How the City of Safford, Arizona, Modernized Its Metering Infrastructure & Transformed the Approach of Utility Staff Located roughly 90 miles northeast of Tucson, the City of Safford, Arizona, is a small community where the local economy is driven largely by copper mining. The cityRead More