METERING: Toho Water Authority Deploys AMI to Conserve Resources and Enhance Customer Service

Aclara, a leader in Intelligent Infrastructure technologies part of the Utility Solutions Group of ESCO Technologies Inc., announced that the Toho Water Authority, Kissimmee, Fla., has chosen the STAR Network advanced metering infrastructure (AMI) system for a phased deployment, beginning with a 5,100-meter pilot. Toho is the largest provider of water, wastewater and reclaimed water services in Osceola County, with 125,000 total water meters.

Toho will use the AMI data collected from the system to enhance customer service as well as conserve resources by reducing water losses from leaks, inoperable meters and theft. In addition, Toho expects to enhance its tiered water-rate program using data it collects, allowing it to offer rates tailored to specific types of residential or commercial customers. It also will analyze the data and provide advice to customers on ways to conserve based on usage patterns.