Will Supply Management Be Added to the List of Challenges to Water Utility Managers?

By Jim Baehr

Water utilities were already facing a long list of challenges before COVID-19. Add to the list employee health protection, shutoff moratoriums, intensified affordability issues, unstable cash flow, the inability to foresee the “new normal” and matters become more complicated. It’s probable the list will continue to grow. Will supply management, defined as — identifying, acquiring and managing resources and supplier relationships that are essential to operations — be added to this list of challenges?