By Dan Pinney There’s an elephant in the room, one that staff probably feels the urge to bring up in every planning meeting: how can water utilities plan for the future when the present is also uncertain? It’s clear that COVID-19 will have a long-termRead More

By Dan Pinney Non-revenue water (NRW) is a longstanding issue that continues to be a thorn in the side of many utilities. For decades, utilities have struggled with 20-30 percent water loss due to leaks, emergencies or other factors. NRW can impact the utility’s businessRead More

By Dan Pinney Historically, utilities and municipalities have used advanced metering infrastructure (AMI) to collect water consumption data for billing purposes. However, as measurement and communications technologies have evolved, there’s an increasing opportunity to gain new data within the water cycle and transform that dataRead More

Water Utilities Continue to Raise the Bar on How They Use Data By Dan Pinney Consumers are becoming more tech-savvy and, as a result, their expectations for the data and services utilities offer are more demanding than ever. They want to see data to supportRead More

By Dan Pinney Did you know that utilities in North America are only paid for roughly 70 to 80 percent of the water they provide? That means up to 30 percent is simply lost. With the right technology, utilities can reduce non-revenue water (NRW) andRead More