
A Balanced Scorecard Approach Incorporating Intangible Benefits Helps Articulate the Benefits of SCADA and Other Automation Projects
By Dave Kubel
SCADA projects frequently support strategic initiatives not focused on purely economic benefits. However, many utilities often look first to an economic return on investment (ROI) analysis to justify projects. Experience shows that using an economic evaluation, such as an ROI analysis, will often fall short of providing adequate justification to proceed on an automation project.
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