EPA, water sector groups update ‘Effective Utility Management’ primer

In January, an expanded 10-partner coalition came together to update the “Effective Utility Management (EUM) Framework and Primer,” which provides water leaders with a common sense, replicable and proactive way to meet a broad range of complex challenges facing the drinking and wastewater sectors today.

Based around a framework of the Ten Attributes of an Effectively Managed Utility and Five Keys to Management Success, the updated primer will help water utilities meet the challenges of aging infrastructure, rapidly evolving technology, enhanced customer expectations, rising costs and affordability, and ongoing regulatory requirements. It also comes with an expanded implementation guide that walks sector leaders through the creation of a unique improvement plan. EUM is the foundation of work across the entire water sector to protect and sustain our nation’s water infrastructure. The primer is something all utilities, regardless of capacity, can use to move toward sustainable operations. NACWA and the collaborating Associations are proud to be working with EPA on this important initiative.