Water Management

The Alliance for National and Community Resilience (ANCR) released the third of its Community Resilience Benchmarks — the water benchmark, which addresses resilience of drinking water, wastewater and stormwater systems. ANCR’s Community Resilience Benchmarks (CRBs) support communities in assessing their resilience and developing strategies forRead More

The Rural Community Assistance Partnership (RCAP) announced in July it was sourcing and donating 40,000 N95 masks to frontline water operators in partnership with Xylem Watermark and 120Water. In August, Xylem donated an additional 65,000 which RCAP was able to coordinate with 120Water to distributeRead More

By Zeb Wright Like many municipalities and utilities around the county, Faulkey Gully Municipal Utility District (MUD) knew they had an aging infrastructure that needed to be addressed. The utility, which serves a rapidly developing suburb northwest of Houston, knew that the meter system was nearingRead More

In a letter to President-elect Joe Biden last week, the American Water Works Association (AWWA) urged the incoming administration to prioritize COVID-19 relief for water utilities and investment for the overall water infrastructure sector. The letter, authored by association president Melissa Elliott, cites AWWA research thatRead More

Cyclical water shortages are a challenge that Eastern Municipal Water District (EMWD) takes seriously. As California’s sixth-largest retail water agency, they embrace the opportunity to balance water use efficiency with meeting the needs of a diverse and growing customer base. Located in western Riverside County,Read More

Representing a growth strategy focused on clean energy, Veolia North America, through its energy subsidiary, SourceOne Inc., has acquired Energenix, a Boston-based utility meter reading and billing service that provides services throughout Eastern Massachusetts. The acquisition makes Veolia North America the leading provider of meterRead More

By Jeff McCracken Non-revenue water loss is among the biggest challenges facing the water industry and the world. Nearly one-third of all water, amounting to $39 billion annually, is lost before it ever reaches a customer, according to a report from Frost & Sullivan. Water scarcityRead More

Enrolling and connecting to a new utility service can be a hassle for customers. Lisewise, processing a large number of requests can also create a customer service challenge on the back end for cities, municipalities or utilities, both public and investor-owned. But new tools areRead More

Recent trial programs looking at the efficacy of testing wastewater to detect COVID-19 outbreaks have yielded important insights about how this method of testing can be used to improve public health, including providing an early indicator of infection that can be used to trigger advisoriesRead More

By Travis Smith It is no secret that the COVID-19 pandemic has impacted the water industry. Revenue shortfalls from a decline in commercial and industrial water use and some residential customers struggling to pay bills are affecting utilities across the country. The service must goRead More