Some water utilities had as many as 40,000 unpaid accounts during the COVID-19 pandemic

The US Water Alliance has released a new report on the practice and effect of water shutoffs due to nonpayment.
The report, titled The Path to Universally Affordable Water Access: Guiding Principles for the Water Sector, is the culmination of more than 18 months of convenings across eight U.S. cities to study the policy, practice and impact of shutting off individual access to water due to the inability to pay water bills.
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