Q&A: Maintaining Assets, De-Risking Operations

WF&M Discussion with John Flaugher & Jonathan Cato, USG Water Solutions

Editor’s Note: Addressing ongoing maintenance costs for utility assets is becoming increasingly critical. We caught up with John Flaugher, president and chief executive officer, and Jonathan Cato, chief operating officer, of USG Water Solutions to chat about a variety of industry trends heading into 2024. We touch on proactive asset management, best practices and considerations for reducing maintenance costs and some of the drivers for installing AMI and upgrading metering and other infrastructure. We also discuss how some of these challenges are critical for small, rural systems and how a sound maintenance approach impacts water quality.