Do more with more data in less time and with less hassle. The Neptune® MACH 10 water meter’s ultrasonic technology helps your utility maximize revenue and provides better operational insights to support your customer service team.
The MACH 10 is also faster, safer, and easier to install and eliminates the need for any maintenance, making your workforce more efficient.
And now, the latest state-of-the-art technology empowers your utility to proactively manage temperature and pressure and send alerts before extreme conditions can cause small issues to become bigger ones.
Count on Capturing More Non-Revenue Water
If the water meter is the utility’s cash register, the MACH 10 is the meter that ensures that every drop is counted. Its superior leak detection capabilities can measure ultra-low flow consumption down to 1/20 gpm. With a sampling rate of 4x a second, ultrasonic technology can identify even the most minor leaks. And by catching the leak early, the MACH 10 can help account for all water used and allow you to issue fewer credits.
The MACH 10’s open chamber design contains no moving parts, aiding in the meter’s exceptional accuracy. Because it has no components that will wear down, break, or clog, the meter is as exact in its measurement in year twenty as it was in year one. This sustained accuracy over the life of the meter also allows each meter to earn an estimated additional $750 in revenue. Multiply that by your total meter population and you have a substantial increase.
Another way this ultrasonic meter captures Non-Revenue Water is by identifying apparent water loss earlier. It displays reverse flow, no flow, and empty pipe indicators to help catch problems such as potential theft.
Count on a More Efficient Workforce
Without moving parts that need to be repaired or replaced, the MACH 10 assists your utility in eliminating recurring meter maintenance. You’ll reduce truck rolls while helping keep workers safe.
You’ll also save time and labor by enabling management to reallocate personnel, freeing staff to focus on customer-facing issues and critical projects.
Count on Healthier Infrastructure
Neptune’s MACH 10® ultrasonic meter enables your utility to protect aging pipes in the distribution system. Receive timely high pressure alerts, help regulate stressed areas, and avoid pipe damage. Eliminate unnecessary troubleshooting guesswork and prioritize replacements when and where needed.
The MACH 10 helps protect infrastructure at the homeowner level as well. It provides low-temperature alerts so that your team can proactively communicate potential issues to customers.
Count on Happier Customers
The pressure and temperature monitoring capabilities of the MACH 10 give you additional tools to deliver better customer service. For example, you can proactively keep tabs on pressure fluctuations and prevent customer complaints with low pressure alerts.
High-temperature alerts help to maintain water quality standards, so that your utility can prevent algae bloom and keep the water supply safe for drinking. On the other end of the spectrum, low-temperature alerts communicated to customers help to prevent frozen or burst pipes and meter damage. By avoiding loss of service, you increase customer satisfaction.
Count on it. Build on it.
Your water utility strives to be a good steward of our shared natural resources and provide your customers with safe and reliable drinking water. Having the MACH 10’s water temperature and pressure information easily accessible in Neptune® 360™ will help your utility make more informed decisions about your water system, identify when problems might arise, and better serve your customers. That’s something you can count on and build on. To learn more about how you can win your day for your utility, visit neptunetg.com and stop by at ACE25, Booth #2627, in Denver, June 8-11.
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