Water Management

J.D. Power: Customer satisfaction with water utilities sees decline

J.D. Power: Customer satisfaction with water utilities sees decline

May 4, 2022 at 10:43 am 0 comments

The six-year streak of improving or flat customer satisfaction with residential water utilities has come to an end. According to the J.D. Power 2022 U.S. Water Utility Residential Customer Satisfaction Study, recently released, the past several years of goodwill earned through investment in water quality, proactive customer communications and digital customerRead More

Annual poll reveals voter confidence in water infrastructure diminishing

Annual poll reveals voter confidence in water infrastructure diminishing

April 27, 2022 at 8:55 am 0 comments

The Value of Water Campaign released the results of its seventh annual national poll: The Value of Water Index. The poll annually tracks voters’ opinions and concerns around water infrastructure, climate, the environment and other water issues. This year, the poll also asked questions about the recently passed Bipartisan InfrastructureRead More

AWWA testifies on new approach to cybersecurity threats

AWWA testifies on new approach to cybersecurity threats

April 27, 2022 at 7:00 am 0 comments

In a hearing in early April, the American Water Works Association (AWWA) testified on the issue of cybersecurity before the House Committee on Homeland Security, asserting a new approach is needed that “sets minimum cybersecurity standards for all types of water systems.” The hearing was titled “Mobilizing our Cyber Defenses: Securing CriticalRead More

Sliplining in Urban Areas

Sliplining in Urban Areas

April 25, 2022 at 8:52 am 0 comments

By Todd Grafenauer With cities needing to replace a vast amount of aging water and sewer infrastructure, many find value in one of the oldest and simplest trenchless technologies of sliplining. The method installs a new pipe inside the existing failing pipeline. The new pipe is typically installed either byRead More

Could Pittsburgh’s lead replacement program serve as model for the country?

Could Pittsburgh’s lead replacement program serve as model for the country?

April 25, 2022 at 8:42 am 0 comments

Local, state and federal leaders gathered in Pittsburgh this month to highlight the progress of Pittsburgh Water and Sewer Authority’s (PWSA) lead line replacement program and applaud plans for removing lead lines from every daycare in Pittsburgh. Since PWSA established its Community Lead Response program in 2016, it has replacedRead More

Suad Cisic

New addition to Brown and Caldwell’s Los Angeles practice

April 15, 2022 at 9:52 am 0 comments

Environmental engineering and construction firm Brown and Caldwell recently announced Suad Cisic has joined the company as managing director of client services. The firm says the hire supports its strategy to expand its share of the Los Angeles water and wastewater market. A seasoned executive with more than 30 yearsRead More

Stantec helps California wastewater authority expand treatment capacity

Stantec helps California wastewater authority expand treatment capacity

April 13, 2022 at 2:48 pm 0 comments

Engineering, architecture and design firm Stantec is assisting the South County Regional Wastewater Authority (SCRWA) to expand its existing wastewater treatment plant near Gilroy, California, with the design of a new membrane bioreactor facility. The new facility will add additional capacity of 2.5 million gallons per day (MGD) to theRead More

Treatment facility meets EPA regulations with new sludge handling process

Treatment facility meets EPA regulations with new sludge handling process

April 13, 2022 at 9:19 am 0 comments

An American manufacturer of sludge handling products, Process Wastewater Technologies LLC (PWTech), has announced a successful project along the Connecticut River, where Montague Water Pollution Control Facility (WPCF) has been meeting EPA permit regulations for total suspended solids (TSS) within a month after installation of their Volute Dewatering Press. TheRead More

OCWD is first public lab in California to achieve PFAS detection certification

OCWD is first public lab in California to achieve PFAS detection certification

April 11, 2022 at 9:03 am 0 comments

Orange County Water District’s (OCWD; the District) Philip L. Anthony Water Quality Laboratory is the first public agency laboratory in California to achieve state certification to analyze for per- and polyfluoralkly substances (PFAS) in drinking water by Environmental Protection Agency (EPA) Method 533. Certification was granted by the Environmental LaboratoryRead More

WEF seeks applications for Utility of the Future Today program

WEF seeks applications for Utility of the Future Today program

April 11, 2022 at 7:55 am 0 comments

The application period is open for the Utility of the Future Today recognition program, which seeks to honor water resource recovery facilities for community engagement, watershed stewardship, and recovery of resources such as water, energy, and nutrients. This year the application has been revised to encourage utilities serving as anchorRead More