Water utilities are balancing tough realities: aging infrastructure, increasing customer expectations, and the rising cost of maintaining reliable service. At the same time, extreme weather and emergencies are pushing systems to their limits – demanding faster response and stronger resilience.
One of the most critical tools in tackling these challenges is the water meter. While traditional mechanical meters lose accuracy as they age, Xylem’s Sensus static state meters maintain precision over decades, helping utilities protect revenue, reduce non-revenue water, and improve billing equity for customers.

Today’s needs go beyond accuracy, however. Emergencies like freezing events, wildfires, main breaks, or localized flooding require quick action to prevent damage, maintain service, and protect communities. That’s where the ally® smart water meter makes a difference. It is the industry’s only meter with an integrated remote full shutoff valve, giving utilities the ability to quickly stop, reduce, or restore flow without sending crews into the field. When severe weather struck Jacksonville, Texas, ally meters enabled the utility to remotely shut off water to protect homes and infrastructure – avoiding costly damage and improving customer response.
For operations teams, this means fewer costly truck rolls and faster resolution when minutes matter. For finance officers, it means less unbilled water and avoided costs. For communities, it means safer, more reliable service when they need it most.
Pairing ally with the FlexNet® communication network provides real-time visibility into pressure, temperature, and usage so utilities can strengthen emergency preparedness while also driving everyday efficiency.
The challenge is real: keeping water safe, reliable, and affordable in the face of increasingly uncertain futures. Static metering and ally provide tools to help utilities meet that challenge head-on. Explore why utilities are choosing static meters.










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