Survey shows water utilities confident in maintaining operations despite financial uncertainty

According to a survey from the American Water Works Association (AWWA), with water and wastewater services critical in combating the COVID-19 pandemic, more than 90 percent of water utilities have business continuity plans in place or have plans to develop them.

The survey, conducted March 10-16, included responses from employees at 286 utilities and 160 non-utilities (consultants, manufacturers, service providers and others). Distributed by email, the rapid-assessment survey provides a snapshot of how water sector organizations are managing risks at the outset of the COVID-19 pandemic.