American Water recently announced it has completed the launch of a new customer service portal called My Account for all of its regulated water and wastewater customers across its service territories.
According to American Water, customers are now able to more easily access their accounts through the newly developed, mobile-friendly account management site. American Water’s My Account portal allows customers to effortlessly make payments, view water usage history and receive alert notifications from any location, 24 hours a day, 7 days a week.
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