After a competitive request for proposal process, the Philadelphia Water Department (PWD) has selected Sensus deliver smart water technology for its Metering and Customer Service Program. PWD provides services to more than 1.7 million people in Philadelphia. “Our AMI deployment will provide us with real time access to detailed waterRead More

The City of Cedar Park, Texas, located near Austin, is changing the way it communicates with its water customers. Rather than putting an invoice in the mail and taking questions over the phone, the city has upgraded its system with technology that puts customers in the driver’s seat. “We sawRead More

Water Utilities Continue to Raise the Bar on How They Use Data By Dan Pinney Consumers are becoming more tech-savvy and, as a result, their expectations for the data and services utilities offer are more demanding than ever. They want to see data to support the charges outlined on theirRead More

More than 1,200 attendees made their way to sunny Hollywood, Fla. in October as Sensus’ annual Reach Conference featured a comprehensive look at smart metering, analytics, customer service and many other water utility advancements. The Reach Conference is the annual user conference for customers, distributors and partners of Raleigh, N.C.-basedRead More

The Weber Basin Water Conservancy District, located just north of Salt Lake City, is charged with serving more than 625,000 residents living in the second driest state in the nation. With 65 percent of the district’s water being soaked up by manicured lawns and lush gardens, “secondary” or non-potable waterRead More

About 30 miles northwest of Atlanta, the City of Dallas, Georgia, offers a reprieve from the busyness of the big city with the retained charm of simpler times and a friendly community. While the city might have an easygoing appeal, running the local water utility is anything but a breeze.Read More

Sensus USA, Inc., a provider of advanced metering technologies to utilities and municipalities, will expand its current operations in Durham County, N.C., creating 301 new jobs over five years, North Carolina Gov. Roy Cooper announced recently. The company will invest $4 million in North Carolina by the end of 2019.Read More

Loudoun County, Virginia, is one of the fastest growing counties in the nation, bringing a high demand for water from both industrial and residential customers. In response, Loudoun Water, the region’s water utility, is on an exciting path forward to plan for and deliver advanced water and wastewater technologies thatRead More

 Editor’s Note: Check out some of the innovative products sent our way this month as we feature leak detection. Aquarius Spectrum Pipe Condition Assessment Aquarius Spectrum is about to deploy 1,000 acoustic and hydrophone sensors in two major cities in Israel, after winning two leak detection and pipe condition assessmentRead More

By Dan Pinney Did you know that utilities in North America are only paid for roughly 70 to 80 percent of the water they provide? That means up to 30 percent is simply lost. With the right technology, utilities can reduce non-revenue water (NRW) and increase the amount of waterRead More