Post Tagged with: "Rachael Olson"

COMMENTARY: Water Utilities Should Seek a Deeper Understanding of Customers

COMMENTARY: Water Utilities Should Seek a Deeper Understanding of Customers

May 4, 2021 at 11:28 am 0 comments

By Rachael Olson Water utilities are rightly concerned about managing their business through the course of winter 2021 and into the hot summer months. This is especially true as the lingering effects of the COVID-19 pandemic keep some of their customers’ finances suspended, just as many consumer prices continue to rise,Read More