Post Tagged with: "CAPs"

Rates and Affordability: A Ratings Agency Perspective

Rates and Affordability: A Ratings Agency Perspective

April 13, 2020 at 8:58 am 0 comments

By Erin Boeke Burke What Does “Affordable” Mean? There are a wide range of opinions on what it means for water and sewer service to be “affordable.” To some, water is a human right, others a property right, and still others a commodity. One thing is certain: Access to potableRead More

NACWA, AMWA among supporters of new water affordability legislation

NACWA, AMWA among supporters of new water affordability legislation

October 23, 2018 at 6:30 am 0 comments

The National Association of Clean Water Agencies (NACWA) and the Association of Metropolitan Water Agencies (AMWA) have extended support for new legislation aimed at improving the affordability of water and wastewater service for low-income customers. Introduced led by Sens. Ben Cardin (D-Md.), Roger Wicker (R-Miss.) and Debbie Stabenow (D-Mich.), the Low-Income WaterRead More

Is a Customer Assistance Program Right for Your Utility?

Is a Customer Assistance Program Right for Your Utility?

March 16, 2016 at 7:00 am 0 comments

Various customer assistance programs (CAPs) — including key areas for consideration associated with program design — can be explored by utility managers to help mitigate the impact on customers struggling to afford the cost of water utility services.