Various customer assistance programs (CAPs) — including key areas for consideration associated with program design — can be explored by utility managers to help mitigate the impact on customers struggling to afford the cost of water utility services.

Clean water in the right place at the right time is crucial for human health and is essential to life. It also drives the world economy. In a world of increasing population growth and climate change, access to high-quality water for consumption, energy, agriculture, industry and recreation stands to significantly drive economic development for decades to come.

The National Association of Corrosion Engineers has released a new study titled ?International Measures of Prevention, Application and Economics of Corrosion Technology (IMPACT),? which estimates the global cost of corrosion to be $2.5 trillion (U.S.), equivalent to roughly 3.4 percent of the global Gross Domestic Product.

Neptune has announced the City of Toronto has launched MyWaterToronto, an online tool that allows customers to view their water use information from their computer or mobile device. It leverages the power of Neptune?s IQ platform to process, organize, and analyze more than 2.2 million water meter readings per day.

Each year, more than one trillion gallons of water are wasted by easy-to-fix household leaks, according to the U.S. Environmental Protection Agency’s (EPA’s) WaterSense program. That’s why EPA is encouraging consumers to “Be a Leak Detective” during WaterSense’s eighth annual Fix a Leak Week, March 14-20Read More

A new analysis published by the American Water Works Association (AWWA) estimates 6.1 million lead service lines remain in U.S. communities, suggesting progress in lead service line removal over the past two decades but indicating an estimated $30 billion challenge remains.

According to Fitch Ratings, lawsuits filed against the City of Flint, Mich., and the City of Chicago could have a broad, long-term impact on the entire U.S. water sector. Significant investment in service line replacement also may be forthcoming over the near term, particularly if the U.S. EPA materially alters existing rules.

AWWA’s Board of Directors has voted unanimously to support recommendations from the National Drinking Water Advisory Council (NDWAC) that strengthen the Lead and Copper Rule and ultimately lead to the complete removal of lead service lines.

The U.S. Water Alliance has announced several individuals who will join its restructured Board of Directors in an effort to realign and refocus its work around its guiding principle of ?One Water, One Future.?

Legislation introduced in the House of Representatives last week by Rep. Paul Tonko (D-N.Y.) would reauthorize the Drinking Water State Revolving Fund (DWSRF), offer funding aid to water systems seeking to replace lead service lines and establish new programs to help communities respond to drought and global climate change.