By Jeff McCracken Non-revenue water loss is among the biggest challenges facing the water industry and the world. Nearly one-third of all water, amounting to $39 billion annually, is lost before it ever reaches a customer, according to a report from Frost & Sullivan. Water scarcityRead More

Enrolling and connecting to a new utility service can be a hassle for customers. Lisewise, processing a large number of requests can also create a customer service challenge on the back end for cities, municipalities or utilities, both public and investor-owned. But new tools areRead More

The Association of Metropolitan Water Agencies released an update in it’s Monday Morning Briefing today noting that a thinly divided Congress could result in a complex policy landscape on many issues including water and infrastructure. Voters across the country delivered somewhat mixed messages on ElectionRead More

Recent trial programs looking at the efficacy of testing wastewater to detect COVID-19 outbreaks have yielded important insights about how this method of testing can be used to improve public health, including providing an early indicator of infection that can be used to trigger advisoriesRead More

By Travis Smith It is no secret that the COVID-19 pandemic has impacted the water industry. Revenue shortfalls from a decline in commercial and industrial water use and some residential customers struggling to pay bills are affecting utilities across the country. The service must goRead More

The National Association of Clean Water Agencies (NACWA) has released a new report by CDM Smith in collaboration with NACWA, the Water Environment Federation (WEF) and the North East Biosolids and Residuals Association (NEBRA) that quantifies the cost impacts of PFAS policies and regulations at 29 publiclyRead More

A meter upgrade can represent a significant advancement for a water utility, affecting everything from operations to customer service to financial planning – that is, better use of resources and saving money. When the South Carolina capital city of Columbia was struggling with meter reads andRead More

The City of Newport Beach, Calif., has selected Mueller Systems to deploy 26,500 advanced metering infrastructure (AMI) water meters. The project will include the replacement or retrofitting of all current city water meters with Mueller’s Mi.Net AMI system. “After a successful 18-month pilot, the new AMI systemRead More

By Keith Oldewurtel In the United States, water and wastewater utilities are managing many challenges, with the EPA estimating that addressing the nation’s water infrastructure needs will cost hundreds of billions of dollars over the next several decades. Faced with increasing water quality initiatives, limitedRead More

By L. Gregg Horn A recent hydraulic flow test on a 97-year-old distribution main demonstrated the longevity of cement-mortar lined (CML) iron pipe, and the consistent flow efficiency that translates into pumping cost savings. With energy costs among the higher factors of consideration in waterRead More